• 08-11-2021

How to Scale Your Customer Success Team Without Losing the Human Touch

As advertising technology gets more advanced, it’s important not to lose the human element on the business side of things.

DeepIntent’s VP of Client Success Ian Lynch was interviewed by Built In NYC for an article about how customer success leaders are keeping the human touch at the center of all of their customer interactions, especially as they scale their operations.

Read more here.

More News

Article
Why Data Choice Matters in Pharmaceutical Advertising
6-12-2025
In pharmaceutical marketing, data is the foundation for strategy, targeting, and measurement. As marketing becomes increasingly data-driven—and more data becomes available than ever before—the...
Read More
Article
Empowered Voices: Women Driving Innovation in Healthcare Marketing
5-23-2025
AdLab 2025’s final panel brought together top healthcare marketing leadership to discuss the groundbreaking, women-led innovations shaping our industry, and how women leaders are...
Read More
Article
How Health Intelligence™ Is Advancing Health Equity through Smarter Advertising
5-23-2025
In an age when information overload and medical misinformation are rampant, ensuring equitable access to accurate, timely health information has never been more urgent....
Read More